July 2019 – Hot Topic

Choosing a Certifying Body (CB)

With changes across the community and human services sector, more and more funders require service providers to be certified under various Standards and Schemes such as NDIS Practice Standards, National Mental Health and Aged Care Standards.

Some of my clients require certification under several schemes as well as choosing to be certified under ISO 9001:2015. In those situations, in particular, it is important to choose the right CB for your organisation as it can become very time consuming and costly if you do not get the match right.

I receive increasingly requests to ‘suggest’ a Certifying Body. While I can’t do this, I can support organisations in the process of selecting a Certifying Body.

I recommend to treat CB’s similar to any other supplier.

My approach is very much that of commencing with your organisation’s requirements and then going through a transparent and open selection process.

See attached a checklist that formed part of my recent presentation to disability service providers providing information of the registration process under NDIS.

Please feel free to contact me if you would like support with the selection process.

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