This post was triggered by an article that came across my desk earlier this week. The item explored what you need to ask before changing systems and outlined a lot of good points.
However, I felt there were some significant gaps in the article. These gaps are some of the most common mistakes that I come across in my work as a management consultant and quality systems auditor in the community services sector.
I hope that my tips will raise some awareness of how excessive spending and negative experiences around information and quality management systems can be avoided.
Here they are – my top three tips:Continue reading The Money Pit – Information and Quality Management Systems